99x bat Privacy Policy — Your Data, Protected

Welcome to 99x bat. We know how valuable your personal data is — that's exactly why we created this Privacy Policy, so you can clearly understand what we do and don't do with your information.

This Privacy Policy applies to the 99x bat website, mobile app, and all related services. By continuing to use the platform, you are considered to have accepted the terms of this policy. Please read it carefully in full.

This policy has been developed in accordance with international data protection standards. If you have any questions about our Privacy Policy, feel free to contact our support team at any time.

99x bat only collects the information that is necessary. We do not seek any excess or irrelevant data. See below for details on the types of information we collect:

We only collect information directly from you (at registration), automatically (via cookies and log files), and where necessary, from third-party verification agencies.

99x bat uses your information solely to improve our services and deliver the best possible gaming experience. We never sell your data to third parties for commercial gain.

• Account Management: Your data is used during registration, login, password recovery, and KYC verification.
• Payment Processing: Financial information is used to process deposit and withdrawal requests accurately.
• Security Verification: Technical data is analyzed to detect and prevent fraud, money laundering, and unauthorized access.
• Customer Support: Our support team can access the necessary information to properly address your complaints and questions.
• Personalized Experience: Usage data helps us tailor game recommendations and promotional offers to your preferences.
• Legal Obligation: Data is retained and disclosed as required to comply with regulatory authority directives.
• Service Improvement: Aggregated usage data is analyzed to improve platform performance and enhance the user experience.

It is a core principle of 99x bat never to share your personal information with third parties. That said, there are a limited number of circumstances where disclosure becomes necessary:

• Payment Processor: Minimum necessary data is shared with payment gateways such as bKash, Nagad, and Rocket to process deposits and withdrawals.
• Legal Authority: Providing information under a court order or government directive is a legal obligation.
• Security Investigation: Information may be shared with relevant authorities to assist in investigating fraud or criminal activity.
• Technology Partners: Software providers that support platform operations may access limited data under contractual agreements.

All our partners operate under strict data protection agreements and may only use your data for specified purposes.

The 99x bat website and app use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

• Essential Cookies: These are required to maintain login sessions and ensure platform security. They cannot be disabled.
• Functional Cookies: Used to remember your language preferences, game settings, and other personalized experience choices.
• Analytical Cookies: Anonymous usage data is collected to understand which parts of the platform are used most.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain platform features.

99x bat uses industry-leading technology and practices to keep your data secure. Our security framework is multi-layered — because a single layer is never enough.

• 256-bit SSL/TLS Encryption: Every data transfer takes place through fully encrypted channels.
• Two-Factor Authentication (2FA): An additional layer of security is applied to logins and large transactions.
• Firewall & DDoS Protection: Advanced cyber threat protection is active at the server level.
• Regular Security Audits: Independent third-party experts regularly conduct security audits of our systems.
• Access Controls: Only authorized personnel can access specific user data, and all such access is logged.
• Data Backup: Regular encrypted backups are maintained to prevent data loss in the event of a system failure.

99x bat does not retain your data longer than necessary. Each category of data follows its own retention policy:

• Account Information: For the duration of account activity and a minimum of 5 years after closure (as required by law).
• Transaction Details: Generally 7 years, as required by financial regulatory guidelines.
• KYC Documents: Up to 5 years after account closure.
• Log Files & Technical Data: Typically 90 days to 1 year.
• Marketing Preferences: Until you withdraw your consent.

Once the retention period expires, your data is securely deleted or fully anonymized so you can no longer be identified in any way.

As a 99x bat user, you have specific rights over your personal data. We respect those rights and make them easy to exercise.

99x bat strictly prohibits anyone under 18 from registering or using the platform. We do not knowingly collect or store personal information from minors.

Age is verified at the time of registration. If a parent or guardian believes their child has registered in any way, please contact us immediately at support@99xbat.comto get in touch.

99x bat may update this privacy policy from time to time — due to legal changes, new services, or security improvements. When changes are made:

• The "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, a notification will be sent to your registered email address.
• Continued use of the platform after any changes will be taken as acceptance of the updated policy.

We recommend revisiting this page periodically to stay up to date.

If you have any questions, complaints, or requests regarding this Privacy Policy, please get in touch. Our dedicated Privacy Team is always ready to help.

• Email: support@99xbat.com
• Live Chat: Chat with us directly via the chat button at the bottom right of the website.
• Response Time: Usually within 24 hours; up to 30 business days for complex requests.